FAQ's ~ answered!
How much do I need to put down to secure the booking?
We only require a deposit of £100 group deposit to book your break. For late bookings when the arrival date is within 5 weeks of the booking date we require full payment.
If I need to cancel some people off the booking who haven't paid me, will I loose any money?
No, when you pay the balance on your booking (due 5 weeks before you go) you can chop and change your numbers. For example; at the booking stage 15 girls all agreed to attend the hen night, once you have collected all the money in only 11 of the 15 paid, so you will need to cancel 4 spaces, we will allow you to do this free of charge and will deduct the total deposit paid off the new amended balance.
Someone has paid in full and now needs to cancel due to personal reasons?
You can cancel anyone off your booking up until 4 weeks before you go. Within 4 weeks of your arrival date you can only add people to your booking.*
Do you charge if I amend my numbers?
Your first change of numbers is free of charge, any additional number changes carry a £20 admin fee.
How do I know where to go and what to take with me?
Once you have paid in full we will send you out your full joining instructions which includes maps, directions, telephone numbers, dress codes, what to wear on your activities, site addresses and descriptions. We can also send you these details by email so you can forward it on to all the members in your group.
*We recommend everyone in the group purchases travel insurance which includes a cancellation cover. This will protect your money should you need to cancel due to reasons beyond your control.