Update: 04h February 2021….
Due to the ongoing measures brought in by the Government to protect us all from Covid-19 we have had to go back to skeleton staff. This means our phone lines are open between 10am and 2pm, Monday to Friday.
We are still excited to welcome new customers and old customers back, and you can still book your breaks online. If you need a call back or want to contact us about a new or an existing booking you can email us. If you don’t have access to email you can go to our website and send us a message via the chat widget at the bottom of your screen.
2021’s summer is looking crazily busy with bookings already, so booking as soon as you can for the weekend you really want for next year is an absolute must!
Fortunately, DesignaVenture are lucky to be in a strong position financially mainly because we have been trading for 17 years and the money paid for bookings by our customers is put into a trust account until after they’ve had their weekend – find out more.
Consumer Financial Protection
We would like you to feel rest assured your money is protected. We think it’s worth highlighting since 2003 any money that is paid to us for a stag, hen or group package is put safely away into the DesignaVenture trust account.
This means, the money that you have entrusted to us is only available to us after your weekend has taken place, so if your weekend doesn’t go ahead as planned the money will sit safely in our trust account until you have attended your actual weekend.
Therefore, you can continue to book with DesignaVenture with complete confidence.
Overseas Amendments/Cancellations where FCO has advice against travel
Many of our overseas destinations have temporarily closed their borders to try and contain the Coronavirus outbreak.
Stag, Hen and Group bookings that have been affected by these measures, we have and will offer for them to postpone, reschedule or move location.
To date, most of our imminent bookings have taken the option to move their bookings to one of our top stag, hen and group UK destinations for a future date.
If Public Health England advise non-essential travel or local lockdown to the weekend destination that you have booked, we will offer the following choices for your break; postpone or reschedule.
We will continue to keep you updated on any further changes from Public Health England and the Foreign & Commonwealth Office that could affect your booking via our website.
Stag, Hen and Groups due to arrive after the 1 September in response to these uncertain times, we have temporarily changed our T&Cs to accommodate the Covid-19 situation. We are accepting amendments to bookings for those arriving between 1/09/2020 and 31/12/20, offering postponement or rescheduling of booking where necessary to a future date, subject to availability, please email firstname.lastname@example.org to do this.
Our customers and team are our number 1 priority we will always do the right thing.
The focus is adamantly on the safety of our customers and team. Our sincere thanks for your continued support and very kinds words.